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Mounty Puzzle Support
Answers to the most common questions. If you still need help, email [email protected] with your device model, system version and app version.
Which ages is it for?
Children aged 12 and under. The rules are simple enough for younger kids to play with a parent.
Which devices does it run on?
iPhone and iPad with iOS 13 or later.
Does the game collect my child’s data?
No. There is no sign-up and no personal data is collected. See the privacy policy for details.
Something isn’t working. What should I do?
Make sure you have the latest version from the App Store (it needs iOS 13 or later), then close the app and open it again. If it still doesn’t work, email us with your device model, iOS version and what happened.