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PDF Reader Support

Answers to the most common questions. If you still need help, email [email protected] with your device model, system version and app version.

Adding files

How do I add files?

In another app, tap Share and choose PDF Reader, or use Open in. In Home, tap the + button in a folder to import from Files. You can also copy files into On My iPhone › PDF Reader in the Files app, or from a Mac with Finder, under your iPhone’s Files tab.

Can I open files from iCloud Drive or another storage app?

Yes. In Home, tap Add Folder… and choose any folder in Files. PDF Reader opens files where they are; nothing is copied. Files still in the cloud show a cloud icon and download when you open them.

Which files can I open?

PDF files in the full reader; .docx, .doc, .xlsx, .xls and .csv files as previews; .txt, .md and .log files in the text reader. Other files open in a preview or can be shared to another app.

Can I read my Apple Books purchases?

No. Books bought in Apple Books are protected and can only be read there. PDFs you added to Books yourself can be shared to PDF Reader from the Books app.

Reading and notes

Where are my highlights and notes saved?

Inside the PDF file, when you tap Save (or right away with Auto-save annotations on in Settings). Until then the file is not changed. Password-protected PDFs keep their password when saved.

Does PDF Reader remember where I stopped?

Yes. With Remember reading position on (Settings › Reader), each document opens at the page and zoom where you left it, even after you rename or move it in PDF Reader.

Can I edit documents or spreadsheets?

Not in this version: documents, spreadsheets and text files are view only. PDFs can be highlighted, annotated and have their forms filled in.

Files

Where do deleted files go?

Files deleted from On My iPhone go to the Recycle Bin in Home, where you can restore them. They are removed for good after the number of days set in Settings › Explorer. Files in added folders are deleted the way their storage app handles it.

Something isn’t working. What should I do?

Make sure you have the latest version from the App Store (it needs iOS 17 or later), then close the app and open it again. If it still doesn’t work, email us with your device model, iOS version and what happened.