Ziker Counter Support
Answers to the most common questions. If you still need help, email [email protected] with your device model, system version and app version.
Counting
How do I count?
Tap a phrase card to choose it, then swipe the bead chain left or right. Each swipe moves one stone and counts one; both directions count.
How do I add my own dhikr?
Tap the “+” card on the main screen, or open Settings › Phrases › Add a phrase. You can have up to 12 phrases and restore the built-in ones any time.
How do I reset a counter?
Open Settings › Counters, or swipe a phrase in Settings › Phrases. Resetting asks you to confirm because it can’t be undone.
Display and sound
How do I show only the beads?
Tap the eye button at the top left. Tap it again to bring everything back.
The beads move when I move my iPhone. Can I stop that?
Yes. That is the gyroscope sway. Tap the gyroscope button at the top left, or turn off “Stones move with iPhone” in Settings › Display.
I can’t hear the click sound.
The click follows the silent switch, so turn the ringer on, and check that Bead sound is on in Settings › Counting.
Are my counts backed up?
They stay on your iPhone only, so deleting the app deletes them.
Something isn’t working. What should I do?
Make sure you have the latest version from the App Store (it needs iOS 17 or later), then close the app and open it again. If it still doesn’t work, email us with your device model, iOS version and what happened.