MW Media Player Support
Answers to the most common questions. If you still need help, email info@mount-wolf.com with your device model, system version and app version.
Adding music
How do I add music?
Open the Files app, go to On My iPhone › MW Player, and copy or move your music there. MW Media Player picks it up when it opens or when you pull down in the Library. You can also copy files from a Mac with Finder, under your iPhone’s Files tab.
Can I play music from iCloud Drive or another folder?
Yes. In the Library, tap Add Folder… and choose any folder in Files. MW Media Player plays it where it is; nothing is copied. Songs that are still in iCloud show a cloud icon and download when you tap them.
Can I play music from OneDrive?
Yes. Install the OneDrive app and sign in there, then tap Add Folder… in MW Media Player and choose a folder under OneDrive. To keep a folder’s songs on your iPhone, open it in Settings › Library and turn on Keep Downloaded. Remove Downloads frees the space again.
Why doesn’t a new song show up?
Pull down in the Library or in the folder to refresh. With Scan on Launch on (Settings › Library), MW Media Player also checks your folders each time it opens. To save battery it doesn’t check them in between.
Which formats are supported?
MP3, M4A, M4B, AAC, ALAC, WAV, AIFF, FLAC and Opus audio, and MP4, MOV, F4V, MKV, AVI, FLV and WebM video. Only what iPhone can decode plays: older AVI, FLV and WebM videos may play sound only. WMA, APE, WMV and RealMedia files aren’t supported. Opus, F4V, MKV, AVI, FLV and WebM need version 1.2 or later.
Playback
Does MW Media Player remember where I stopped?
Yes. With Resume Where Left Off on (Settings › Playback), each file continues from where you stopped, which is handy for long recordings.
Can I play a video as audio only?
Yes. Switch between Audio and Video in the player. Audio-only videos get the equalizer and keep playing when you lock your iPhone.
Does AirPlay show the picture of my videos?
For MP4 and MOV videos, yes. MKV, AVI, FLV and WebM videos show their picture on your iPhone only.
Why can’t I use the equalizer or speed with Apple Music?
Apple Music songs are played by Apple’s own player, which doesn’t allow apps to change their sound or speed. The equalizer, crossfade and playback speed work with your own files.
Why can’t I see my Apple Music library?
Apple Music needs an active subscription and permission to use it. Check Settings › Apple Music in MW Media Player, or turn on Media & Apple Music for MW Media Player in the iOS Settings app.
Can I edit a song’s title or artwork?
Yes. Touch and hold a song and choose Edit Info…. Changes are saved into the file (MP3, M4A, M4B, ALAC, FLAC, MP4 and MOV).
CarPlay
How do I use MW Media Player in CarPlay?
Connect your iPhone to a car with CarPlay and tap MW Media Player on the car’s screen. Library (with your folders, like in the app), Recents and Up Next are there; choose a song to open Now Playing, where you can drag the seek bar. CarPlay needs version 1.2 or later.
Why doesn’t MW Media Player show up in CarPlay?
Make sure you have version 1.2 or later. Then on your iPhone go to Settings › General › CarPlay, choose your car, tap Customize and make sure MW Media Player is on the CarPlay screen.
How do I change the order of the lists in CarPlay?
CarPlay follows Settings › Library › Library Tab in the app. Drag items and folders there to change the order, or tap one to hide it.
Why don’t videos show in the car?
CarPlay doesn’t show video, so videos play as audio only in the car.
Can I choose a light or dark look in CarPlay?
CarPlay’s look follows your car and switches between light and dark by itself. To keep it dark, go to your iPhone’s Settings › General › CarPlay, choose your car and turn on the option to always use the dark look.